INTERPERSONAL RELATIONS
Rather than telling an associate, "You look good in that suit," tell the person, "That suit looks good on you." - Dale Carneigie
You should be suspicious of someone who nods and speaks in the affirmative, but has their arms crossed. - Dale Carnegie
Sandwich every bit of criticism between two heavy layers of praise. - Mary Kay Ash
Counter Rule: If someone is truly underperforming, don't sugarcoat it. Be direct. - Ben Casnocha
If you're interested in obtaining something from someone else, always preface your request with "I have a favor to ask you" as people hate turning down favors. - N. Bruce Ashwill
Don't cut off the early chatter and small talk of a new group -- the tendency of people to tell stories that seem irrelevant is part of the process of group integration. Don't interrupt them as irrelevancies which must be suppressed. - Harold Leavitt
You will always be associated with what you rebell against. Don't rebell against what you hate, since it will stick to your name. - Ruben Meulenberg
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